We are pleased to announce the new In-the-Chair Hotline is now available to DDKS Participating Dentists who need immediate DDKS member benefit information for patients in your chair. The hotline is a dedicated phone number, directly connecting you with a DDKS benefit expert to quickly assist by providing claims processing knowledge as it applies to your patient's benefit coverage and history.
The new hotline* is available Monday through Friday, from 8:00 a.m. until 5:00 p.m. CST by calling 316-462-3379.
You can also access patient benefit information through these easy-to-use Dentist tools:
- Visit your online Dentist account by logging in here - available 24/7
- Use our Benefit Faxback service by calling 877-329-3357 - available 24/7
- Contact our Customer Service team at 800-234-3375 - available Monday - Thursday 7 a.m. - 6 p.m., Friday 7 a.m. - 5 p.m.
*Information provided by phone, online or faxback should not be considered a predetermination or a guarantee of benefits/payment. Benefits are determined at the time of processing and are subject to the members eligibility, coverage, maximums deductibles and contractual language.