The contract signed by the group defines the waiting period. The waiting period applies to all new employees. Some contracts may allow changes to the waiting period. An employer may contact their broker or Delta Dental Account Executive to inquire about contract revisions.
Coverage begins the first of the month following the date of the qualifying event. Delta Dental must receive notice of the change in eligibility status with 31 days of the qualifying event, otherwise the change may only be made at the renewal date of the group contract if the employer allows such open enrollment.
Coverage can be elected during the employer’s open enrollment period or if a qualifying event occurs.
The following are considered qualifying events:
No. Dependent family members can only be added at the renewal date of the group contract if the employer allows open enrollment periods or when a qualifying event occurs.
As long as the individual remains disabled and is fully dependent on the member for support and is unmarried, he or she can remain a dependent on the member’s dental policy. Written proof is required from the attending physician to verify the dependent’s disability.
Dental coverage terminates at the end of the month in which the child reaches the maximum dependent age or is no longer a full-time student. However, the child may be eligible for COBRA benefits if the employer is required to offer COBRA.
Please provide Delta Dental with a copy of a document that proves the student is enrolled at a secondary institution and is taking at least 12 credit hours. Acceptable documentation includes a copy of a paid tuition bill or a letter from the registrar. Documentation should be sent to our Eligibility team at eligibility@deltadentalks.com or by fax to 316-462-3394.
Log in through your employer account to check an employee’s eligibility status.
Delta Dental of Kansas offers members access to their online member account and Delta Dental mobile app.
Through the member account your employees can:
Through the mobile app your employees can:
Visit the Employer Toolkit to download flyers about these helpful member tools and share with your employees.
A summary of dental coverage is available on your employer account.
ID cards can be printed from the member account. The employee should log in, click “ID Cards”, then click the print icon. Your employee can also download the Delta Dental mobile app and simply log in to view their ID card, show it at the dental office or email it to a dependent or dentist.
A summary of dental coverage is available on your employer account.
Delta Dental generates billing statements (electronic and paper) on the 25th of each month. Groups that have selected electronic billing will receive an email notification that their bill has been posted to our website.
Log in through your employer account to check an employee’s eligibility status.
Credits for changes and terminations on your group’s account are generally limited to 60 days prior to the current billing cycle in accordance with the group’s Delta Dental contract.
Payment should be submitted to Delta Dental by the due date printed on the invoice (billing statement).
Delta Dental generates billing statements (electronic and paper) on the 25th of each month. Groups that have selected electronic billing will receive an email notification that their bill has been posted to our website.