Our technology upgrade will impact how our clients make payments online. This information is useful even if you don't currently make your payments online.

September bills are in the process of being issued and will be available by tomorrow (Monday, August 26th). If you would like to pay your September bill online you have two options:

1. Use the current online bill pay site at billpay.deltadentalks.com before Tuesday, August 27th at 5 p.m.
2. Wait until Tuesday, September 10th when you can set up recurring ACH payments in your online employer account.

Why These Options?

billpay.deltadentalks.com, where online payments have historically been processed, is separate from the online employer account. Following the technology upgrade, this site will no longer be available. Instead, online payments will be integrated directly into the employer account. In a change for all online payers, all payments will become recurring ACH payments. 

What Does This Change Mean for You?

If you currently make online payments and have an online employer account

Following the upgrade, you will need to set up recurring ACH payments in your online employer account. Please see additional information in the Recurring ACH Payments section of this update.

If you currently make online payments but you don't have an online employer account

In order to continue paying online, you will need to create an online employer account, even if payments are all you will use it for. To set up your account, please complete this Employer Account Registration Form. An online employer account comes with the optional benefit of managing your employees online. Please see additional information in the Recurring ACH Payments section.

If you have an online employer account but you don't make online payments

Nothing has to change to the way you pay your bills. We do, however, encourage you to make online payments, conveniently drafted each month. Speak to your account executive to learn more about switching to online payments.

Recurring ACH Payments

When the new employer account is live on September 10th, all online bill payers will need to set up recurring ACH payments using a quick and easy process. If you choose this option for your September bill, funds will be pulled on September 20th. Otherwise, you will need to set this up before your October bill is due on October 1st.

Please note, if you already pay your bill through recurring ACH payments, you will be able to confirm or change your payment method on the employer account. We encourage all online payers to log in to your employer account to add or confirm your recurring payment information.