If Delta Dental of Kansas is not the primary carrier and the other carrier pays $0.00, please submit the claim with the $0.00 amount indicated at the claim or line level to ensure proper processing, eliminating requests for additional information and avoiding delays in processing.

Below are some important points to consider when submitting a COB claim:

The Claim Level COB is where to indicate a lump sum COB amount and the Line Level COB breaks down by procedure.
You don’t need to have the COB listed as line items on the Claim Form. You can submit the claim level, lump sum or COB amount on the Claim Form.
We are able to accommodate both Claim Level and Line Level COB submissions. Please note: Line Level COB - if there is no payment, you still need to indicate a $0 payment on the line.