Change Healthcare (CHC), one of the nation’s largest healthcare clearinghouses, experienced a network interruption related to a cybersecurity incident. As a result, CHC is unable to send Delta Dental of Kansas claims and/or attachment files. Delta Dental of Kansas continues to process all claims not affected by the CHC outage. 

For more information check out the Change Healthcare Cyber Response here: https://www.unitedhealthgroup.com/ns/changehealthcare.html

For alternate options, you can submit new submissions and/or attachments:

• Submit online via Delta Dental of Kansas’ provider portal. Login to your dentist account and follow the instructions available in this video click here or handout click here.
• Submit paper claims to

                Delta Dental of Kansas

                P.O. Box 70201    

                London, KY 40742

For dentists who work with Delta member companies outside of Kansas, please find a link to contact information for every member company, Delta Dental Claim Address Look Up Tool, which lists each member company’s claim address and payer IDs to help filing claims with other Delta member companies.

At this time, we don’t know how long the disruption will last. For updates from Change Healthcare visit Information on the Change Healthcare Cyber Response - UnitedHealth Group. We are closely monitoring the situation and will resume processing CHC claims as soon as its systems are back online.