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Innovation Spotlight: Improved Online Dentist Account User Experience

Dentist Account Homepage Redesign

We've redesigned our dentist account homepage to make it easier to access the information you need:

  • Check patient benefits and eligibility
  • Retrieve Explanation of Payments (EOPs)
  • Submit claims
  • And more

Easily Search for Online EOPs

We have made it easier to search for your Kansas Explanation of Payments (EOPs) within your onine dentist account. Some key improvements include:

  • The dollar amount displayed in the "Amount" column will show the total deposit amount for multi-dentist or multi-location practices.
  • Users now have the ability to hide and unhide processed EOPs by selecting the box in the "Hide" column. To view a previously hidden EOP, simply select "Show Hidden EOPs" above the listing.
  • For ease in finding a specific EOP, each column is sortable. Users can also search for a specific word, date, deposit amount or transaction number or check number by using the search box.

Please Share Your Ideas!

We've heard and appreciate your feedback on ways we can improve the Provider experience with Delta Dental of Kansas (DDKS). We have launched this Innovation Updates Newsletter to keep you informed on new innovations that we've put into place.

Have an Innovation Idea?

If you have an Innovation Idea that you'd like to share with us, click here to send us an email!