Updates

Keeping You Informed: Noteworthy Group Dental Plan Changes Beginning 1-1-23

December 29, 2022

Please verify patient coverage and benefits each time your patient seeks treatment at your office. You can easily check by logging in to your dentist account at DeltaDentalKS.com/Dentist.

DDKS Claims FAQs

October 11, 2022

If you have questions about a specific claim, DDKS offers Claims Consultations, an easy way to connect with a dental consultant. You also have a dedicated Professional Relations Representative to assist you with processing policies.

Welcome, Dr. Melinda Miner!

October 11, 2022

We would like to congratulate Dr. Melinda Miner on her election to the Delta Dental of Kansas Board of Directors. We are very pleased to have you as part of the Delta Dental of Kansas Team!

Happy Office Acknowledgement Program

October 11, 2022

The Professional Relations team rewards Customer Service team members who have provided dental offices with excellent customer service through the Happy Office Acknowledgment Program.

When Should I Submit My Claim for Payment on A Multi-Stage Procedure?

October 11, 2022

It is recommended to collect the patient's portion at the time of initial treatment. The Delta Dental National Processing Policy requires that multi-stage procedures are reported and benefited upon completion of service.

Dental Office Changes or Updates? Please Notify Us

October 11, 2022

Please contact the Professional Relations department by phone at 800-733-5823, by fax at 316-462-3317 or by email at PR@DeltaDentalKS.com for any dentist and/or office changes or updates.

Consultants Corner: Periodontics

October 11, 2022

In January 2017, ADA CDT created code D4346 - scaling in the presence of generalized moderate or severe gingival inflammation – full mouth, after oral evaluation.

Peer-to-Peer Claim Consultation Scheduling

July 26, 2022

Last year, based on your feedback, DDKS created an easy platform to offer access to a Dental Consultant to help answer any detailed questions you may have about specific dental procedures on a claim or predetermination that has not been approved.

Delta Dental of Kansas’ In-the-Chair Hotline

July 26, 2022

We listened to your feedback on how to make understanding your patients' benefits easier and created the Provider In-the-Chair Hotline to provide immediate DDKS member benefit information for patients in your chair.

Did You Know? Delta Dental of Kansas Policy for 4341/4342

July 26, 2022

Effective January 1, 2020 for all groups, Delta Dental of Kansas updated our scaling and root planing process policies.